Privacy Policy
The Lord Provost Volunteering Certificate website is managed by ACVO (Aberdeen Council of Voluntary Organisations), the Third Sector Interface for Aberdeen. ACVO supports, represents and develops Aberdeen’s third sector and community organisations.
Who we are
ACVO (Aberdeen Council of Voluntary Organisations) is responsible for the collection and processing of personal information submitted through this website.
Contact details:
38 Castle Street
Aberdeen
AB11 5YU
Email: enquiries@acvo.org.uk
Telephone: 01224 686058
Information we collect
We may collect personal information when you:
Submit a nomination through the Lord Provost Volunteering Certificate nomination form
Contact us using the website contact form
Communicate with us by email regarding the awards programme
Information collected may include:
Name
Email address
Telephone number
Organisation details
Information provided within nomination submissions
Any other information voluntarily supplied through website forms
How we use your information
We use the information provided to:
Process and administer nominations
Contact nominees, nominators or organisations where necessary
Respond to enquiries submitted through the website
Administer and promote the Lord Provost Volunteering Certificate programme
Maintain records relating to the awards process
Meet legal and regulatory obligations
Storage and security
Nomination and contact form information submitted through this website is managed and stored by ACVO.
We take reasonable steps to ensure personal information is stored securely and protected against unauthorised access, loss, misuse or disclosure.
Analytics and website usage
This website uses Framer Analytics to help us understand how visitors use the site and to improve website performance and user experience.
Analytics information is collected in an aggregated form and does not generally identify individual users.
Cookies
This website may use cookies and similar technologies to support website functionality and analytics.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.
Sharing your information
We will not sell your personal information.
Information may be shared only where necessary to administer the Lord Provost Volunteering Certificate programme or where required by law.
Your rights
Under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information where appropriate
Object to certain types of processing
Request restriction of processing in certain circumstances
Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact ACVO using the contact details above.
Changes to this policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page and will take effect from the date of publication.
